You are a "regular". I was describing unfriendly behavior of the administrators, clerks of Commons, towards non-regulars / outsiders, who are directed to Commons by WMF staff to get their images removed, only to be abused and/or blocked.
When these affected persons thereafter use the OTRS using email to get their copy-vio images removed, these emails are not acknowledged and not acted upon. When reminders are sent to OTRS these are ignored. So hardly a friendly place, or even an efficient one. It seems there is no system at Commons to give an OTRS ticket number or expected time to resolution, after an email informally reporting infringement is received..
It is also unrealistic for WMF to suggest affected outsider persons resolve their Commons IPR issues with volunteers on public notice boards.
It is also strange for WMF's community advocates to publicly suggest that WMF's legal department does not have the capacity to be the first point of contact for every image takedown request. Believe you me that nobody wants to burden legal@WMF for the Common community's unfriendliness by sending DMCA or similar notices.
WMF must implement a professional ticketed system for media takedowns, and DMCAs must be the exception rather than the norm.
BRUENTRUP
On 12/13/14, Fæ faewik@gmail.com wrote:
On 13 Dec 2014 16:41, "Bruentrup" claus.bruentrup@gmail.com wrote:
Perhaps because on Commons village pump, non-regulars, interacting politely and civilly, are harassed, abused and also blocked without cause.
Perhaps because the discussion system at Commons is broken, and participation there is oftentimes a complete waste of time.
BRUENTRUP
What you describe is nothing like the friendly project I have supported almost every week for the past four years.
Fae