While this may be a different OTRS queue, people have told me in the past that OTRS can take weeks to reply, even in the case of acute BLP problems such as the one described in this BBC Newsnight interview (time code 2:54):
https://www.youtube.com/watch?v=Eg9O-e5KGdQ#t=174
I've heard this both from an affected BLP subject and from people with OTRS access. Example:
https://en.wikipedia.org/w/index.php?title=Wikipedia:Requests_for_comment/CO...
I've seen this happen on OTRS time and time again: real tickets about unbalanced articles do go unanswered for weeks. [...] [[User:Jclemens|Jclemens]] ([[User talk:Jclemens|talk]]) 02:50, 1 March 2012 (UTC)
Are such long waits still common?
Andreas
On Tue, Feb 3, 2015 at 6:56 AM, Jeevan Jose jkadavoor@gmail.com wrote:
We have a 57 days backlog now ( https://commons.wikimedia.org/wiki/Commons:OTRS/backlog) and we are processing first-come, first-served. In case of emergencies, please make a note at https://commons.wikimedia.org/wiki/Commons:OTRS/Noticeboard or on my talk page.
Regards, Jee
On Tue, Feb 3, 2015 at 10:57 AM, John Cummings < John.Cummings@wikimedia.org.uk> wrote:
Depending on where the content is coming from uploading the images to Flickr and then importing them may be an option. When I worked for the Science Museum we simply changed the licence of some of the images on
their
Flickr account and I used Flickr2Commons to import them, it also records the attribution and which CC licence the images used. I'm currently
working
with UNESCO to release some of their archive and will most probably
suggest
this route which as a bonus creates a second large audience for the
content
on Flickr.
Hope this is helpful
John On 2 Feb 2015 22:52, "James Heilman" jmh649@gmail.com wrote:
OTRS does not even bother replying to the consents I send them. Thus
the
images I have received releases for get deleted. Going forwards I am
simply
uploading to En Wikipedia. Not ideal but not sure what the solution is.
-- James Heilman MD, CCFP-EM, Wikipedian
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