I think you basically misunderstand the question. What I wrote has nothing to do with "getting your will through" or "getting your opinion heard".
But if your child is mobbed at a Wiki when he/she tries to contribute, or your grandmother is being abused when she contributes to a Wiki, you want somewhere to turn. As said there is no such instance in the Wikis, there is noone responsible how people are treated and mistreated in the Wikis.
Regards, Lars Gardenius
________________________________ Von: Marc A. Pelletier marc@uberbox.org An: wikimedia-l@lists.wikimedia.org Gesendet: 17:15 Donnerstag, 5.September 2013 Betreff: Re: [Wikimedia-l] Please, let's save the Wikipedia - from itself
On 09/05/2013 04:18 AM, Lars Gardenius wrote:
That "Wikipedia:Dispute resolution" mirrors a very naive approach in a worldwide organization. It has never worked before and it doesn't work now.
Where "doesn't work" is mostly defined as "didn't give the result I demanded".
I've been part of that dispute resolution process for many years, and came out of it with the (admittedly cynical) lesson that the vast majority of vocal critics of it have become so as a result of "losing" to it for having been in the wrong in the first place.
When someone leaves in a tiff because they have been prevented from getting their way against consensus, then the system is arguably doing exactly what it's been designed for.
Of /course/ nobody ends up in a conflict on the projects without being convinced that they are in the right; and if they end up on the losing side, they will clearly feel that they were wronged. We play up the concept of discussion leading to consensus but -- let's not kid ourselves -- we are all humans and thus subject to ego, stubbornness, and personality conflicts.
There *are* no vast, sweeping injustices. No system is perfect and, occasionally, errors *are* made; but the leap from "the system didn't let me get my way" to "the system is broken/dying" is all to easy to make, and is an unavoidable result of humans interacting.
This certainly could be improved. More education of users upfront might prevent the confrontations in the first place; less reliance on established cliques would reduce groupthink and exaggerated conservatism. More robots and fewer humans would reduce the effects of human nature...
-- Marc
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