On Thu, Feb 5, 2009 at 4:10 PM, Phil Nash pn007a2145@blueyonder.co.ukwrote:
...and it's always (in my experience) a difficult dichotomy between kicking these people out of the door and culturing their behaviour so as to benefit the encyclopedia.
on 2/5/09 7:19 PM, George Herbert at george.herbert@gmail.com wrote:
I think this is somewhat of a false dichotomy - making a good faith effort to warn and discuss and work with problematic editors is almost always the best course, with banning an unfortunate less desirable second choice if the situation persists for long periods of time.
Most people do respond well to good faith efforts to get them to behave better...
Yes! We have no idea how many of the abusers have known nothing but in their own lives. We do what we know 'till we learn something different. For many, being treated well can seen quite strange, quite uncomfortable. Some will, at first, think they are being conned or manipulated. But with consistency and patience, when the axe they firmly believe is going to fall just doesn't, they can eventually be persuaded to become a part of the solution.
Marc