On Fri, Jun 4, 2010 at 8:04 PM, Mike Godwin mnemonic@gmail.com wrote:
I think if you look at what we did with regard to the Gallimard takedowns...
Going back to the original issue regarding communication, the appearance of Mike on this thread shows me that this mailing list is one good way to get the Board's attention.
If Mike hadn't been able to deal with an issue and he felt it was important he would just walk across to or email someone who is better placed to respond.
On that basis I would say there isn't a communication issue. It might be hard for a newbie to know where to go, but in a way that protects the staff from being overwhelmed by the many millions who visit the site and have a query. I actually think it's a good thing to have barriers to communicating with WMF staff. In that way, we the community become sort of receptionists for them; we can either deal with a complaint or question ourselves or, if it so warrants, bump it up here or directly email the WMF.
User:Bodnotbod