We of course do not have as many problematic uploads as FB does (and to be honest having a personal experience I am not really impressed with the quality of their moderators), but we still get several hundreds of obvious copyright violations per day uploaded to Commons, and several hundreds junk articles started and not passed the new page patrol barrier in the English Wikipedia (deleted or draftified forever). I am sure we have a similar situation in other big projects. All these things are cleaned up by a very few people who are on top of the time lost for these tasks also subject to constant abuse. Note that I am not saying that WMF must pay admins compensation (still stronger, I will likely leave WMF projects if it starts doing so), but the problem of emotional drain of those who are dealing with this shit on a daily basis is real. I am afraid though it has no solution, because we know that the obvious solution - get more people - does not work.
I am not even talking about off-wiki harassment - which in my experience is more rare but much stronger because you do not know how real are the threats. Last time I had to report to the police. This one has no solution either.
Best Yaroslav
On Tue, May 26, 2020 at 6:08 PM Chris Gates via Wikimedia-l < wikimedia-l@lists.wikimedia.org> wrote:
With regard to the issue Facebook is having, if that were to become an issue on Wikimedia projects something likely would have happened already. The majority of disturbing content is handled by volunteers, and that which T&S handles is often sent to them by volunteers.
Also, given the relatively complicated upload process (compared to Facebook), we simply don’t get nearly as many problematic uploads as they do.
On Tue, May 26, 2020 at 09:19 Gnangarra gnangarra@gmail.com wrote:
Is anyone not already aware of the recent issue facing Facebook over compensation for moderators https://techcrunch.com/2020/05/12/facebook-moderators-ptsd-settlement/ To me there appears to be potential risk that the Board and the WMF must consider in relation to any role that involves any form of moderation;
- is there a problem with setting standards against harassment, toxic
behavior, and incivility that is at a minimum equal, understandable,
and
respected on all projects, committees, affiliates, events and
everything
else we do 2. is there concern about being asked to contribute at these standards 3. is the concern how much the WMF needs to be part of the process, or 4. how long it should be allowed to go unaddressed before its
escalated.
I go back way to far back I remember a group targeted stalking of female admins, I was part of a group of admins that were willing to take action against this group. We lost some very good people during that,
Harassment
has been an on going issue for all my 15 years, we had some the worst people become tool holders, others have just created 1,000's of socks. There are still people contributing today that are trolls, and harassers contributing today, we know that our failures to deal with it effectively and quickly are legendary. What ever we do we need to keep improving
our
response and our ability to respond across projects, the alternative is going to be that the Board & WMF are going to have to step in and take responsibility out of the communities hands.
On Tue, 26 May 2020 at 18:58, Philip Kopetzky <philip.kopetzky@gmail.com
wrote:
What Martin mentions should be covered in the recommendations for the
2030
strategy, the measures mentioned here being "fast-tracked" to provide a starting point for improving Community Health. Conflict resolution needs to happen on the lowest possible level so
that
we
don't run into situations we've encountered in the past. Of course it's difficult for one aspect to work without the other, so the overall goal won't be achieved until every part is in place.
On Mon, 25 May 2020 at 17:46, Samuel Klein meta.sj@gmail.com wrote:
A former steward fellow and I discussed this topic at the Safety Space at Wikimania. Due to the
nature
of
the space, the discussion have not been documented but you can find
the
presentation with backgrounds of the situation and open questions
on
Commons <
https://commons.wikimedia.org/wiki/File:Wikimania_2019_%E2%80%93_Do_we_need_...
.
Maybe it can give some ideas how to proceed with this.
Yes -- I was just thinking of your discussions of this while reading
the
thread. I hope these steward reflections are considered as people
move
forward.
The case of disputes that embroil an entire community and their
admins
should (also) specifically be addressed. S _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe:
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