Nathan wrote:
Where were the changes announced, and who announced them?
An e-mail was sent by an OTRS admin to (at least) otrs-en-l@lists.wikimedia.org and otrs-permissions-l@lists.wikimedia.org on February 1, 2011 announcing these changes. I personally don't see any reason that the author or contents of that announcement e-mail need to be kept private, but I'll leave it up to that individual to make that call.
MZMcBride