Do the response times get published?
On 23 January 2013 01:28, phoebe ayers phoebe.wiki@gmail.com wrote:
On Tue, Jan 22, 2013 at 1:51 AM, MZMcBride z@mzmcbride.com wrote:
Keegan Peterzell wrote:
- https://meta.wikimedia.org/wiki/OTRS/Reports/2012
- https://meta.wikimedia.org/wiki/OTRS
Nice. Thanks for putting this together. :-)
MZMcBride
+1, thanks, this is a great report! It's very cool to see these
numbers. Answering 50K emails, many of which are complex and delicate,
is a pretty massive undertaking -- as ever I am super impressed with
the diligence of our OTRS'ers!
-- phoebe
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