Husky wrote:
lol :) I suppose it might be a very good tactic to scare off nasty callers by reading out the full GFDL during the telephone waiting theme!
-- Hay / Husky
http://en.wikipedia.org/wiki/Image:GFDL_(English).ogg
Based on przykuta idea, make the waiting text have the subject most calls (complaints) are related to (Why did you delete my article?/We're a notable company/Explain NPOV/Whatever).
So they might learn something about our methods while waiting. I really laughed with The RfA Candidate's Song (i didn't knwo it) but outsiders won't catch it.
The next step would be "phone templates" (like those used on user talk pages or otrs) but would dehumanize the relationship.