On Fri, Feb 26, 2010 at 3:49 AM, Tomasz Ganicz polimerek@gmail.com wrote:
For my experience - even Cary has sometimes problems to figure our whom to contact in the Office for a specific inquiry - and this is not his fault but just because it is simply not well resolved inside Office, so I guess producing a single "how to" document could be a good exercise for WMF officers, as it would force them to take a look how contacting with the looks from outsider POV :-)
Yeah, some cases are borderline. We even run into issues with this on OTRS sometimes (who should we forward the ticket to?), so now there's a help page devoted to it on OTRS-wiki ("Help:Foundation").