Many thanks for this! It needs to be clear that one does not get feedback of new users especially not of disappointed ones. E.g. of users suffering some bandwidth or speed problems.
Rupert
On Dec 5, 2014 12:51 AM, "Rachel diCerbo" rdicerb@wikimedia.org wrote:
On Thu, Dec 4, 2014 at 5:57 AM, Liam Wyatt liamwyatt@gmail.com wrote:
This!
https://meta.wikimedia.org/wiki/Community_Engagement_(Product)/Product_Surve...
Thank you to the WMF Community Engagement team for trialling this new
way
of prioritising improvements to tools - by asking the community for
some
structured feedback. As the page says:
"The *Product Roadmap survey* intends to offer a lightweight,
data-informed way for communities across the entire Wikimedia
movement to
contribute ideas the Wikimedia Foundation's (WMF) product roadmap. The question we are currently wanting to answer is: If the communities were to collectively decide on a gadget or tool which could be
expanded
into an extension for use across all Wikimedia-supported projects,
what
would it be?"
I saw this today as a Watchlist notification. The survey has just over 20 ideas which the user is asked to rank in a series of paired comparisons. A simple, easy, and intuitive way to get
some
genuine feedback from the editing community about the improvements
that we
believe would be of most use to us. [it would be nice if there were
more
options to compare in this survey]
As the FAQ section explains - this is an experimental process and not a promise that the 'winner' will be built - and that's perfectly fair.
One
reason I particularly like this is that I think that if the WMF would regularly invest in building tools that were prioritised by the
so-called
"power users", that would help ease the tension that can occur when
the WMF
builds tools that focus on the needs of new editors (but which also
change
the existing-editors' workflows).
The "Page Curation https://www.mediawiki.org/wiki/Page_Curation"
system
was a step in that direction - a genuine effort to make the work of new-page-patrollers easier, in recognition that "tools for power-users" help decrease their stress levels which indirectly helps to decrease
the
likelihood of good-faith newbies being unintentionally "bitten". From
what
I can see, the "product survey" idea is a more formalised approach in
that
same general direction. So, thank you. I hope this pilot project is a success.
-Liam
Thank you for your feedback, Liam! Very appreciated. Keep in mind that anyone can submit an idea as well as the ones that are already entered
(we
pre-loaded the survey, but there are certainly gadgets and tools in existence which communities may want to see improved which we have not
yet
entered). We're beginning to go through feedback that has been submitted and are also still getting the es.wp survey off the ground. We also
welcome
feedback about what works and what might not work on the discussion page (for example, some of the character limitations allowing for feedback is restrictive, so that is something we already know :)
cheers, -rachel
--
Rachel diCerbo Director of Community Engagement (Product) Wikimedia Foundation Rdicerb (WMF) <
https://wikimediafoundation.org/wiki/User:Rdicerb_%28WMF%29%3E
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