On 17/12/2007, Nathan Awrich nawrich@gmail.com wrote:
Is the OTRS system effective at policing, say, libel in languages other than the most common European languages?
I can competently answer this bit, at least :-)
We've currently got OTRS queues, and someone on the end of them, for af, als, ar, cs, da, de, el, en, es, fi, fr, he, hr, it, ja, nds, nl, no/nn, pl, pt, ro, ru, sk, sr, sv, tr, zh.
(At a quick glance... wp's over 80k articles, the top tier or so, we're missing Catalan, Esperanto, Ukranian)
When material that *isn't* in one of those languages comes in (offhand I remember encountering Bulgarian or Indonesian) we usually beat around the bushes to find a trusted admin on that project who also speaks English (or some other common language), tell them about it, and see what can be worked out.
I don't know how good we are at it, but the world hasn't collapsed yet :-)