Hi Lila, interesting this new organization but a question comes up.
Considering the presence of a new COO and the request to have more rigor and discipline, does Wikimedia Foundation is planning to apply a framework for IT governance of for improving IT services, like for instance ITIL or Cobit?
The request makes sense in my opinion because I worked (and I am working a lot) with those frameworks or best practices because I am experiencing that within the new technologies the IT governance is becoming really important. The simple experience in management systems is not sufficient.
Anyway more rigor and discipline means an use of a framework and probably also auditing.
Best regards
On Mon, Apr 13, 2015 at 8:06 PM, Lila Tretikov lila@wikimedia.org wrote:
In February, we brought the key community-facing functions into one team, Community Engagement under Luis Villa, to improve support for community needs and priorities. In March, we brought on Terry Gilbey as our new Chief Operating Officer, to improve our organizational effectiveness, and introduce rigor and discipline into our operational processes, metrics, and reporting. And just two weeks ago, we introduced Kourosh Karimkhany as our new Vice President of Strategic Partnerships, to build meaningful partnerships, projects, and relationships that advance our mission.