On Fri, Nov 16, 2018 at 6:17 PM Caitlin Cogdill ccogdill@wikimedia.org wrote:
That said, there is a final input which is harder to measure on a per-test basis: how do we, our colleagues, and volunteers feel about our messaging? This team cares deeply about Wikipedia and the Wikimedia Foundation, and about the mission we all work to achieve. We want to represent it faithfully, and do so in a way our readers and donors can engage with and understand. This balance can be really hard to strike and it will always be an ongoing challenge in our work.
Caitlin, thank you for caring about the concerns that were raised and taking action to address them. I can imagine that it is difficult to know how volunteers feel about some action or message. It would be nice if in case of doubt there would be some invitation to participate assessing the lines or suggesting alternatives. I'm sure that in this list there are some people who would be willing to offer their perspective on how the message comes across. As Pine has suggested a public discussion on how to incorporate community review would be interesting.
Regards, Micru