On Fri, Jun 18, 2010 at 8:51 AM, susanpgardner@gmail.com wrote:
Thank you all! Very helpful. I'll attribute it to Gareth, and note that it's passed into widespread use.
"The popular observation is that Wikipedia only works in practice. In theory, it can never work."
Sheizaf Rafaeli and Yaron Ariel, "Online Motivation Factors: Incentives for Participation and Contribution in Wikipedia", published in "Psychological aspects of cyberspace", Cambridge University Press. ISBN 0521694647 p.243
http://gsb.haifa.ac.il/~sheizaf/cyberpsych/11-Rafaeli&Ariel.pdf http://books.google.com.au/books?id=2NaSFhCAU0oC&q=%22Wikipedia+only+wor..."
-- John Vandenberg