George Herbert wrote:
On Thu, Feb 5, 2009 at 4:10 PM, Phil Nash pn007a2145@blueyonder.co.ukwrote:
...and it's always (in my experience) a difficult dichotomy between kicking these people out of the door and culturing their behaviour so as to benefit the encyclopedia.
I think this is somewhat of a false dichotomy - making a good faith effort to warn and discuss and work with problematic editors is almost always the best course, with banning an unfortunate less desirable second choice if the situation persists for long periods of time.
Most people do respond well to good faith efforts to get them to behave better...
Sorry, my experience is different; there are some editors whose behavioural problems go on, and on, and on, yet are tolerated, because they contribute "good content". But the overhead to others drains volunteer resources. And when these people eventually get kicked out, they go to Wikipedia Review to carp about injustice; sorry, but it's a classic case of "our house; our rules", and I don't have a problem with subscribing to those rules. Those that don't like them are perfectly free to start their own encyclopedia.