On 4 March 2012 12:27, Max Semenik maxsem.wiki@gmail.com wrote:
However, there's one big reason for a change: although Bugzilla is tolerable for us developers, it's EXTREMELY unfriendly to non-technical mortal humans who are supposed to submit bugs for us to work on.
Keep in mind this is mainly an interface issue. For instance, the mozilla
bugzilla [1] is much more convenient to use, at least from the 'file a bug'-perspective. It's inconvenient you have to register to see the bug submit form, but the general workflow is as follows:
(1) click 'file a bug' (2) get a list of possible products to file a bug for (3) enter a summary, with a forced search for possibly related issues (4) click 'this issue is not listed' (5) fill in the following form: http://i.imgur.com/RIUNr.png
As such, I think this process can be improved a lot, even while staying with bugzilla.
Best, Merlijn