On 4 March 2012 12:27, Max Semenik <maxsem.wiki(a)gmail.com> wrote:
However, there's one big reason for a change:
although
Bugzilla is tolerable for us developers, it's EXTREMELY unfriendly to
non-technical mortal humans who are supposed to submit bugs for us to
work on.
Keep in mind this is mainly an interface issue. For instance, the mozilla
bugzilla
[1] is much more convenient to use, at least from the 'file a
bug'-perspective. It's inconvenient you have to register to see the bug
submit form, but the general workflow is as follows:
(1) click 'file a bug'
(2) get a list of possible products to file a bug for
(3) enter a summary, with a forced search for possibly related issues
(4) click 'this issue is not listed'
(5) fill in the following form:
http://i.imgur.com/RIUNr.png
As such, I think this process can be improved a lot, even while staying
with bugzilla.
Best,
Merlijn
[1]
https://bugzilla.mozilla.org/