On 6/24/07, Rob Church robchur@gmail.com wrote:
Theoretically, BugZilla *should not* be the first port of call for users wishing to have this sort of thing, as in general, system administrators don't really trawl through it on a regular basis
Well, no, in practice, but *theoretically* it makes the most sense to use Bugzilla for it. It used to be okay when Brion went through and did all of them every once in a while, but he's a busy man, and despite River's semi-recent plow-through of most of them, the number of open shell bugs has crept back up to 72.
In the long run, it might be a far better idea to move these sorts of requests to an OTRS queue so the system administration team is more actively harassed about them. :P
Nah, there are plenty of ways to harass the system administration team. When you have so few actual employees, though, your mileage may be limited. In any case, the clear answer to this is just to allow configuration of namespaces and (some routine) permissions from within the wiki interface and allow bureaucrats to do it through the actual interface of the site, like on every other Web package in the universe. Then we wouldn't have to bother the system administrators about every damn thing. Of course, that's something anyone with commit access can fix, so I'm not going to be too critical about this whole thing. :P