On 6/24/07, Rob Church <robchur(a)gmail.com> wrote:
Theoretically, BugZilla *should not* be the first port
of call for
users wishing to have this sort of thing, as in general, system
administrators don't really trawl through it on a regular basis
Well, no, in practice, but *theoretically* it makes the most sense to
use Bugzilla for it. It used to be okay when Brion went through and
did all of them every once in a while, but he's a busy man, and
despite River's semi-recent plow-through of most of them, the number
of open shell bugs has crept back up to 72.
In the long run, it might be a far better idea to move
these sorts of
requests to an OTRS queue so the system administration team is more
actively harassed about them. :P
Nah, there are plenty of ways to harass the system administration
team. When you have so few actual employees, though, your mileage may
be limited. In any case, the clear answer to this is just to allow
configuration of namespaces and (some routine) permissions from within
the wiki interface and allow bureaucrats to do it through the actual
interface of the site, like on every other Web package in the
universe. Then we wouldn't have to bother the system administrators
about every damn thing. Of course, that's something anyone with
commit access can fix, so I'm not going to be too critical about this
whole thing. :P