On 9 April 2014 17:30, Brian Wolff bawolff@gmail.com wrote:
That said, we shouldn't be afraid of making changes where we reasonably think they might be a good idea, even without evidence they actually are. You can't have data on everything. I just don't like "Well we are undoubtedly making things better for the reader" used as a counter argument to criticism when we simply don't know what it will do for the average reader.
Yes, it is the sort of statement that probably should not be used without being followed by a link to actual UI testing results.
- d.