On 9 April 2014 17:30, Brian Wolff <bawolff(a)gmail.com> wrote:
That said, we shouldn't be afraid of making
changes where we
reasonably think they might be a good idea, even without evidence they
actually are. You can't have data on everything. I just don't like
"Well we are undoubtedly making things better for the reader" used as
a counter argument to criticism when we simply don't know what it will
do for the average reader.
Yes, it is the sort of statement that probably should not be used
without being followed by a link to actual UI testing results.
- d.