On Tue, Aug 28, 2012 at 3:48 PM, MZMcBride z@mzmcbride.com wrote:
I think we should take a holistic approach to the Bugzilla workflow. I was hoping the incoming Wikimedia Foundation entomologist would work on this. It'd be great to fix one aspect of bug filing (such as the use of keywords), but it'd be even better to take a look at the entire workflow and figure out ways to make it suck less.
For example, the high-level categorizations are pretty awful currently. What is and is not a product is inconsistent and confusing. I started some notes about this at https://www.mediawiki.org/wiki/Requests_for_comment/Bugzilla_taxonomy.
Perhaps that page could/should be re-titled to "Bugzilla workflow" and we could address a few outstanding Bugzilla workflow problems at once?
Yup, I would like that. The workflow does need work, as well as other aspects. I wouldn't want this to become such a major project that it never gets done, but I think there's value in a holistic look at things.
Rob