On Tue, 2012-08-21 at 15:29 -0700, Ryan Lane wrote:
The really difficult thing here is that every time a bad idea is WONTFIX'd it makes a community member feel that they are being ignored. Do it too many times and you have a lot of community members that feel this way.
My naïve hope is that you can make people feel slightly better by elaborating on decisions (which might take a minute of the developers' or triagers' time though), even on a rather generic level.
As an example, when I close "exotic" enhancement requests as WONTFIX in projects I'm active in, I try to add a comment in the style of "Thanks for sharing your idea. Unfortunately there are currently no plans to provide this in the native application, as your idea likely would only be useful to a smaller amount of users. However it could become an extension which could be provided by third party developers, but not by the core developers themselves. Hence closing as WONTFIX for the native application."
My two cents, andre