On 21/08/12 22:01, Ryan Lane wrote:
One of the most important points here is about experimenting on users; and it should be taken seriously. I also believe strongly that, as the author suggests, we should treat editors as colleagues rather than customers.
This assumes that we aren't currently. I challenge the assumption. Can we get some evidence of that being the case? During the summer of research we worked directly with the community as colleagues. There's numerous other examples of this being the case.
I think that there are both cases. Sometimes with a colleagues mind and others with a customers view. Also with fluctuations depending of the developer, the other person and the developer mood.