On 23 April 2012 13:34, Petr Bena benapetr@gmail.com wrote:
Yes this is a template used by mediawiki from Special:PasswordReset, and exactly this template, plain text is used on production of wikimedia servers. Unless you can't retrieve the header of original message, it's not possible to verify if it's scam or system message. On other hand anyone who knows the email could trigger it. In case that OTRS is using wikimedia SUL account with OTRS email account, anyone filling it in PasswordReset could trigger system to send you this message. There is no protection from this so far.
Ah, sorry my message might not have been clear :)
There are several emails in OTRS from* other people* asking about these emails, having received them themselves (some claiming never to have had an account on WP).
After research, and comments here, I'm certain this is a spam issue originating from somewhere else, rather than something associated with us.
Cheers all. Tom