----- Original Message -----
From: "Brion Vibber" brion@pobox.com
On Mon, Nov 14, 2011 at 11:51 AM, Jay Ashworth jra@baylink.com wrote:
----- Original Message -----
From: "Brion Vibber" brion@pobox.com
Sometimes that means walking the reporter through the process or pointing them in the right direction; sometimes it means fixing it for them; sometimes it means bumping an issue to another web site; but either way the point of an issue tracker is to make sure that issues get .... tracked.... until they are resolved. :)
And sometimes, that means assigning general responsiblity about that issue to one specific person. Do we have that person?
Depends on the issue. Are you asking about a particular one from this thread? (i18n/l10n issues should probably start by being assigned to Siebrand Mazeland if there's no specific candidate you know of offhand.)
No, I meant more "one specific person whose situational awareness scope specifically includes the collective status of tickets, software or operations" (probably one of each, depending on the size of the problem).
Cheers, - jra