Re: [Wikitech-l] OTRS for commit access requests

So that I can respond to commit access requests in a more prompt and standardised manner, I've set up an OTRS queue: commit-access-requests(a)wikimedia.org. I will get an email notification when new tickets are opened in it. It has the same permissions as the noc queue, but I imagine I'll be the only one looking at it for a while. Moving to OTRS will make dialog with requesters easier and more reliable. I will shortly migrate the outstanding requests to the queue, and update the mediawiki.org page to indicate that new requests should be sent to it. I have modified the approval response template to encourage new users to create a user page on mediawiki.org. This means that there will still be a chance for new users to interact with mediawiki.org regulars and to talk about their projects. -- Tim Starling _______________________________________________ Wikitech-l mailing list Wikitech-l(a)lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l