It seems like we have strong consensus that a separate "customer support queue", run by and for women, would be a good idea. I certainly think so!
Who here is active on OTRS? I'm on it, and on the email list, but I'm not active there. It might be best for somebody float the idea over there, see how it's received, and if there's agreement, figure out the steps to get it up and running. (I'm sure that having a small corps of female volunteers willing to staff it will be an essential element!)
Who wants to move it forward? -Pete