📘 Read on Phabricator at https://phabricator.wikimedia.org/phame/post/view/193/ -------

How are we doing on that strive for operational excellence during these unprecedented times?

## 📊 Numbers for March and April

* 3 documented incidents. [1] * 60 new Wikimedia-prod-error reports. [2] * 58 Wikimedia-prod-error reports closed. [3] * 178 currently open Wikimedia-prod-error reports in total. [4]

For more about recent incidents and pending actionables see Wikitech and Phabricator, at https://wikitech.wikimedia.org/wiki/Incident_documentation and https://phabricator.wikimedia.org/project/view/4758/

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## 📉 Outstanding reports

Breakdown of recent months:

* April 2019: Two reports closed, 2 of 14 left. * May: (All clear!) * June: 4 of 11 left (unchanged). * July: 8 of 18 left (unchanged). * August: 2 of 14 reports left (unchanged). * September: 7 of 12 left (unchanged). * October: Two reports closed, 4 of 12 left. * November: One report closed, 4 of 5 left. * December: Two reports closed, 4 of 9 left. * January 2020: One report closed, 5 of 7 reports left. * February: One report closed, 6 of 7 reports left. * ❇️ March: 2 new reports survived the month of March. * ❇️ April: 13 new reports survived the month of April.

Take a look at the workboard and look for tasks that could use your help. → https://phabricator.wikimedia.org/tag/wikimedia-production-error/

At the end of February the total of open reports over recent months was 58. Of those, 12 got closed, but with 15 new reports from March/April still open, the total is now up at 61 open reports.

The workboard overall (which includes pre-2019 tasks) has 178 tasks open. This is actually down by a bit for the first time since October with December at 196, January at 198, and February at 199, and now April at 178. This was largely due to the Release Engineering and Core Platform teams closing out forgotten reports that have since been resolved or otherwise obsoleted.

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## 🎉 Thanks!

Thank you to everyone who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks!

Until next time,

– Timo Tijhof

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Footnotes: [1] Incidents. – https://wikitech.wikimedia.org/wiki/Incident_documentation [2] Tasks created. – https://phabricator.wikimedia.org/maniphest/query/HjopcKClxTfw/#R [3] Tasks closed. – https://phabricator.wikimedia.org/maniphest/query/ts62HKYPBxod/#R [4] Open tasks. – https://phabricator.wikimedia.org/maniphest/query/Fw3RdXt1Sdxp/#R