When are the servers going to be upgraded? This is holding up distribution of the press release (we've already hit the 300,000 figure) since the downtime associated with the upgrade is not something we want to present potential news users or donators to. It would also be nice for them to have responsive page load times. Either way I would still like to delay the English press release distribution one week after non-English distribution.
-- mav
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On Tue, 2003-09-30 at 12:51, Daniel Mayer wrote:
When are the servers going to be upgraded?
Jimmy says the fun mix-ups with the vendor have continued, but the parts are now expected to be in the right state by Friday. Or Monday.
We've heard that before, so I'm going to assume they'll *never* arrive, and if they unexpectedly do it'll be a happy surprise. :D
Note to self: never buy anything from ewiz.com.
-- brion vibber (brion @ pobox.com)
Brion Vibber wrote:
Note to self: never buy anything from ewiz.com.
Here's a paraphrase of a long conversation I had on the phone with them yesterday:
"You'll need to call your bank to authorize shipping to that address." "I already did." "Well, we called and couldn't confirm it." "What number did you call?" "1-800-xxx-xxxx." "Well, that's not the number for my bank, call this one: 1-800-yyy-yyyy." "Oh, we can't do that, that's a number that you gave us, we need to confirm that it's the right one." "Well, it's on their website, you can look at it." "Oh, uh... we did that already, and uh, we already called that number and they couldn't confirm your shipping address." "You just told me that you couldn't call that number." "Oh, but we did." "Well, so did I, and I was able to confirm it." "Yes, but we called 1-800-xxx-xxx and they could not." "But that other number, as I have said, is NOT MY BANK. Call the other one." "We can't do that, that's a number that you gave us."
Imagine about 4 more cycles of this until they broke down and put me on hold and did what I told them to do, and then authorizing the shipment.
I was *this close* to getting the approval and then cancelling anyway, just to be mean.
But, we need the parts and I envisioned myself doing the whole thing over again.
Here's the funny thing -- the first batch of parts went to the same address, from ewiz.com, without a problem.
Anyhow...
--Jimbo
Daniel Mayer wrote:
When are the servers going to be upgraded?
There was an unconscionable delay from a supplier in shipping the CPUs. However, I got notice just now that these have been shipped, either last night or this morning. I asked for an upgrade to overnight shipping, but I don't think they did that, despite my frustration.
Therefore, I think the last parts will arrive either Friday, Saturday, or Monday. I'll have Jason drive down to San Diego Monday or Tuesday (after we've confirmed that the parts are in, of course) and that'll be the big day of upgrades.
As a part of the press release strategy, I want to emphasis our capital campaign to buy a big database server for the backend. It is my considered belief that Wikipedia can handle as much as 10x the current traffic when we use our two upgraded servers solely as webservers, with a big and fast db server as backend.
--Jimbo
wikitech-l@lists.wikimedia.org