I have a Wikipedia OTRS ticket related to someone who keeps getting "Download this file" dialogs when they go to Wikipedia pages...
System description is:
I have Vista and IE 8.0.6001.18813.
Page they keep seeing this on is:
en.wikipedia.org/wiki/W._Edwards_Deming
Has anyone seen behavior like this before? That's a very standard browser and OS.
Any ideas appreciated.
2009/10/8 George Herbert george.herbert@gmail.com:
I have a Wikipedia OTRS ticket related to someone who keeps getting "Download this file" dialogs when they go to Wikipedia pages...
[snip]
Has anyone seen behavior like this before?
[snip]
I have seen it happen a couple of times, on various pages.
I'm using Ubuntu and Firefox, various versions of both (ubuntu versions available during past 2-3 years, and the versions of firefox in the main ubuntu package repositories)
I've only seen it happen about 10-15 times in the past 2-3 years, so it doesn't happen regularly enough for me to figure out what exactly is going on. I can never reproduce when I want to.
I sometimes wonder if it's something to do with my connection being interrupted, and the page partially downloaded (perhaps only part of the headers?)
I really don't know much about this area though, so this is a stab in the dark, and shouldn't be relied upon.
On Wed, Oct 7, 2009 at 10:50 PM, George Herbert george.herbert@gmail.comwrote:
I have a Wikipedia OTRS ticket related to someone who keeps getting "Download this file" dialogs when they go to Wikipedia pages...
System description is:
I have Vista and IE 8.0.6001.18813.
Page they keep seeing this on is:
en.wikipedia.org/wiki/W._Edwards_Deming
Has anyone seen behavior like this before? That's a very standard browser and OS.
Any ideas appreciated.
That will happen when the "Use external editor by default" option is checked in editing preferences. In order to get external editors to work, the browser needs to be configured.
http://www.mediawiki.org/wiki/Manual:External_editors
If that's not the problem, then I'm not sure what the problem is.
-Aude
-- -george william herbert george.herbert@gmail.com
Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l
2009/10/8 Aude aude.wiki@gmail.com:
That will happen when the "Use external editor by default" option is checked in editing preferences. In order to get external editors to work, the browser needs to be configured.
http://www.mediawiki.org/wiki/Manual:External_editors
If that's not the problem, then I'm not sure what the problem is.
Alternatively, it could be that a blank page somehow got stuck in Squid. If that's the problem, it should go away when the page is edited or purged.
Roan Kattouw (Catrope)
2009/10/8 George Herbert george.herbert@gmail.com:
I have a Wikipedia OTRS ticket related to someone who keeps getting "Download this file" dialogs when they go to Wikipedia pages... System description is:
I have Vista and IE 8.0.6001.18813.
Page they keep seeing this on is: en.wikipedia.org/wiki/W._Edwards_Deming Has anyone seen behavior like this before? That's a very standard browser and OS. Any ideas appreciated.
I will sometimes get it when the browser or network is being particularly slow. Sometimes (on other PHP sites, not often on Wikimedia) when the server is being slow. It's typically not consistent.
- d.
On Wed, Oct 7, 2009 at 7:50 PM, George Herbert george.herbert@gmail.com wrote:
I have a Wikipedia OTRS ticket related to someone who keeps getting "Download this file" dialogs when they go to Wikipedia pages...
System description is:
I have Vista and IE 8.0.6001.18813.
Page they keep seeing this on is:
en.wikipedia.org/wiki/W._Edwards_Deming
Has anyone seen behavior like this before? That's a very standard browser and OS.
Any ideas appreciated.
With old versions of IE (though never 7.0 or 8.0 to my knowledge), the browser session would sometimes become corrupted and show this behavior. In those cases it would be fixed by restarting the browser.
-Robert Rohde
George Herbert wrote:
I have a Wikipedia OTRS ticket related to someone who keeps getting "Download this file" dialogs when they go to Wikipedia pages...
There's a whole bunch of similar reports at https://bugzilla.wikimedia.org/show_bug.cgi?id=7098. Looks like a Squid bug.
If the cached version of a page is invalid, like not having the Content-Encoding header even though the content is gzipped, then that's the message people get. I've seen it a couple of times too, most often when loading my watchlist, but it's obviously more common for unregistered users since they get cached versions of articles and a single invalid version lives on.
It happens regardless of the browser or its configuration, so I don't think there's any more information users can provide about the problem, unless there's a configuration that manages to get the invalid version there in the first place. When an unregistered user gets it, it can be reproduced elsewhere until the page is purged, but other than the squid server number and missing encoding header, there's not much information there. By the time someone could look at an individual case from the squids, it'll be purged.
It's probably also not as common as some people emailing Wikipedia make it seem to be. They get it repeatedly from the same page because the invalid version is still in their cache. Giving a slightly different url to access the page may often be easier than trying to explain how to clear the remote and local cache.
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