Hi, the RT migration to Phabricator is starting right now.
All the RT queues have been frozen. Please don't send any emails to @ rt.wikimedia.org. This includes access-requests@ and procurement@, the two RT queues that will not be migrated at this point, which will be in read-only mode during the migration.
phabricator.wikimedia.org will be down between 00:00 UTC (16:00 Pacific) and 08:00 UTC (00:00 Pacific). In those eight hours, urgent issues which cannot wait should be brought up either on #wikimedia-tech IRC or https://www.mediawiki.org/wiki/Project:Support_desk
As soon as Wikimedia Phabricator is back, requests to the Operations team will be submitted through the regular process of creating a task, associating them to the #Operations project. If you really miss sending requests to Ops via email, task@phabricator.wikimedia.org including "#Operations" will do the job as well. Even requests sent through the now deprecated @rt.wikimedia.org email addresses will create Phabricator tasks for a while too, but the web UI process is clearly preferred.
Remember, the exceptions are access-requests@ and procurement@, which will be migrated at a later stage.
The Operations team will be vigilant during the migration (as they usually are, on the other hand). Please contact them only for urgent requests during this period. Thank you very much!
PS: we are updating https://www.mediawiki.org/wiki/Phabricator/versus_RT -- you will find all the details documented or linked from there.
Just a note to say that the RT migration was completed as planned. For more details, see
https://blog.wikimedia.org/2014/12/19/wikimedia-technical-operations-joins-t...
https://www.mediawiki.org/wiki/Phabricator/versus_RT
https://phabricator.wikimedia.org/tag/rt-migration/
Thank you again Chase, Mukunda, Andre & the Operations team for another complex move so weel executed that it even looks simple. :)
On Wed, Dec 17, 2014 at 10:09 PM, Quim Gil qgil@wikimedia.org wrote:
Hi, the RT migration to Phabricator is starting right now.
All the RT queues have been frozen. Please don't send any emails to @ rt.wikimedia.org. This includes access-requests@ and procurement@, the two RT queues that will not be migrated at this point, which will be in read-only mode during the migration.
phabricator.wikimedia.org will be down between 00:00 UTC (16:00 Pacific) and 08:00 UTC (00:00 Pacific). In those eight hours, urgent issues which cannot wait should be brought up either on #wikimedia-tech IRC or https://www.mediawiki.org/wiki/Project:Support_desk
As soon as Wikimedia Phabricator is back, requests to the Operations team will be submitted through the regular process of creating a task, associating them to the #Operations project. If you really miss sending requests to Ops via email, task@phabricator.wikimedia.org including "#Operations" will do the job as well. Even requests sent through the now deprecated @rt.wikimedia.org email addresses will create Phabricator tasks for a while too, but the web UI process is clearly preferred.
Remember, the exceptions are access-requests@ and procurement@, which will be migrated at a later stage.
The Operations team will be vigilant during the migration (as they usually are, on the other hand). Please contact them only for urgent requests during this period. Thank you very much!
PS: we are updating https://www.mediawiki.org/wiki/Phabricator/versus_RT -- you will find all the details documented or linked from there.
-- Quim Gil Engineering Community Manager @ Wikimedia Foundation http://www.mediawiki.org/wiki/User:Qgil
wikitech-l@lists.wikimedia.org