Timwi wrote:

I'm posting on behalf of a friend of mine whose username is "Cmglee".

Please could one of the admins check why his username was not turned into a global account when single sign-on was introduced? It would be nice if this could be remedied and his account turned global.

He created a new account (same username) at Commons today. Please merge it into the new global account.

Thanks, Timwi

Has he visited Special:MergeAccount ? (link available from preferences)