(I assume this would be the right list to ask about this ...)
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
I keep getting logged out of OTRS. This is particularly annoying when I'm just about to answer an email, hit submit and it's logged me out ...
It appears I can still do stuff, just, by opening another tag, making sure I'm logged in in that and then hitting "submit" immediately.
Obviously this is a pain in the backside. I've cleared the cookie from secure.wikimedia.org and it doesn't help.
Any ideas? Anyone else seeing this?
- d.
On 8/29/07, David Gerard dgerard@gmail.com wrote:
(I assume this would be the right list to ask about this ...)
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
I keep getting logged out of OTRS. This is particularly annoying when I'm just about to answer an email, hit submit and it's logged me out ...
It appears I can still do stuff, just, by opening another tag, making sure I'm logged in in that and then hitting "submit" immediately.
Obviously this is a pain in the backside. I've cleared the cookie from secure.wikimedia.org and it doesn't help.
Any ideas? Anyone else seeing this?
- d.
Wikitech-l mailing list Wikitech-l@lists.wikimedia.org http://lists.wikimedia.org/mailman/listinfo/wikitech-l
Try reporting it to bugzilla, it generally attracts more sysadmins and allows work to be done more efficiently.
On 30/08/2007, Minute Electron minuteelectron@googlemail.com wrote:
Try reporting it to bugzilla, it generally attracts more sysadmins and allows work to be done more efficiently.
I have to politely disagree - on the whole, I think the mailing list attracts more shell and root users than the bug tracker, which tends to be followed more closely by developers, probably because the bulk of BugZilla entries pertain to the software, extensions or tools, rather than shell requests.
Anyhow, there's no harm in discussing the issue, or asking if it's something that's affecting anyone else, on the list.
Rob Church
On 30/08/2007, Rob Church robchur@gmail.com wrote:
Anyhow, there's no harm in discussing the issue, or asking if it's something that's affecting anyone else, on the list.
I asked on the comcom list as well (lots of otrs users) and no-one responded with similar problems there either. So I'm assuming for now it was the completely SNAFU proxy I was using it through then :-) (Do cookies via SSL get sent as part of the https stream, or are they separate https connections?)
- d.
wikitech-l@lists.wikimedia.org