On 14 June 2017 at 21:37, יגאל חיטרון <khitron(a)gmail.com> wrote:
Really? Last time the problem was solved in an hour,
without any ticket. I
added the description, thank you.
Igal
Yes, really. :-)
Problems sometimes get solved fast without tickets, but it depends on a lot
of different factors. As James said, filing an "Unbreak Now!" ticket is the
fastest and most reliable way to get attention; engineers doing deployments
actively watch for these.
Thanks,
Dan
--
Dan Garry
Lead Product Manager, Discovery
Wikimedia Foundation