Until today, an advanced query in our Bugzilla's installation defaulted to returning bugs marked “WONTFIX” and “LATER”.
Rob and I agreed that we didn't think this wasn't the behavior most people want so I changed it to remove those resolutions from the defaults.
Another change I made was to adjust the default priority to “Low” from “Normal” so that most bugs don't end up in the priority level that I want to use for “This should be fixed by next release”. Perhaps many new bugs should be a priority, but I'd like there to be more than just one person complaining before the priority is raised.
Finally, I changed the default severity to “Normal” from “Enhancement”. “Enhancement” is used for feature requests and most things coming into Bz are not feature requests, but are actual bugs.
Just wanted you guys to have a heads-up in case you thought something was amiss.
Mark.
On Wed, Apr 13, 2011 at 2:01 PM, Mark A. Hershberger mhershberger@wikimedia.org wrote:
Until today, an advanced query in our Bugzilla's installation defaulted to returning bugs marked “WONTFIX” and “LATER”.
We changed this awhile back because we wanted to encourage people to search for dupes. With built-in dupe search now, I'm not sure this is quite so necessary anymore.
-Chad
On 13.04.2011, 22:01 Mark wrote:
Another change I made was to adjust the default priority to “Low” from “Normal” so that most bugs don't end up in the priority level that I want to use for “This should be fixed by next release”. Perhaps many new bugs should be a priority, but I'd like there to be more than just one person complaining before the priority is raised.
This may piss people off ("what? my bug is not in their plans?!"). From a psychological perspective, it would be better to leave normal as default priority and consider high priority as "This should be fixed by next release", IMHO.
Max Semenik wrote:
On 13.04.2011, 22:01 Mark wrote:
Another change I made was to adjust the default priority to “Low” from “Normal” so that most bugs don't end up in the priority level that I want to use for “This should be fixed by next release”. Perhaps many new bugs should be a priority, but I'd like there to be more than just one person complaining before the priority is raised.
This may piss people off ("what? my bug is not in their plans?!"). From a psychological perspective, it would be better to leave normal as default priority and consider high priority as "This should be fixed by next release", IMHO.
-- Best regards, Max Semenik ([[User:MaxSem]])
I agree. Defaulting new bugs to a low priority doesn't seem very friendly to new users. They don't know (and shouldn't have to know) what the bugmeister's organization is.
-- Krinkle
On Wed, Apr 13, 2011 at 2:44 PM, Krinkle krinklemail@gmail.com wrote:
I agree. Defaulting new bugs to a low priority doesn't seem very friendly to new users. They don't know (and shouldn't have to know) what the bugmeister's organization is.
Then make a triage priority and default them all to that.
----- Original Message -----
From: "OQ" overlordq@gmail.com
On Wed, Apr 13, 2011 at 2:44 PM, Krinkle krinklemail@gmail.com wrote:
I agree. Defaulting new bugs to a low priority doesn't seem very friendly to new users. They don't know (and shouldn't have to know) what the bugmeister's organization is.
Then make a triage priority and default them all to that.
Be my vote.
Cheers, -- jra
Max Semenik maxsem.wiki@gmail.com writes:
This may piss people off ("what? my bug is not in their plans?!").
How is that different from how we've been pissing people off with ~2500 bugs against MediaWiki that were opened more than six months ago and have sat, ignored, without resolution.
I think we're already pretty effectively communicating to a lot of people that their bug is not in our plans.
I'm trying to find ways to deal with that. In the mean time, no one is stopping someone from changing the priority if they feel it is justified.
Krinkle krinklemail@gmail.com writes:
Defaulting new bugs to a low priority doesn't seem very friendly to new users. They don't know (and shouldn't have to know) what the bugmeister's organization is.
You're right: they don't need to know anything about how I'm trying to manage things.
Still, the priority field isn't being used only by me. Rob and I have been discussing how to we can use it to manage the real priority for each developer and component in Bugzilla. We're getting closer to that and you should see the assignments of bugs changing as we make the use of the more intuitive meaning of “priority”.
Mark.
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