I'm sorry that I upset you Kate. As the performance of the site became worse and worse with time, I and many others became most fustrated in the information vacuum. I put voice to those fustrations. They were unfounded and unwarranted. If I'd known the extent of the 'behind-the-scenes' work attempting to rectify the problems I wouldn't have said it.
I'm just suggesting that to avoid such situations in future, people let us know what's happening.
Dan100