On Tue, Feb 2, 2010 at 00:44, Gregory Maxwell gmaxwell@gmail.com wrote:
People are really bad at complaining, especially web users. We've had prolonged obvious glitches which must have effected hundreds of thousands of people and maybe we get a couple of reports.
For Average Joe and Jane it usually isn't obvious what to do when something's broken. I've observed people using really broken websites (fallen apart layout, broken menus) and never "report" but complain to their colleagues. I second that people are bad at reporting problems, and I must add that computer people are usually bad to get the complaints and fix them. ;-) I guess if you have a problem and you know someone who can do something about it, then it'll get fixed, otherwise it _may_ get fixed, one day or other. [I've experienced this latter problem regarding email config bugs and [not] having them fixed.]
Nevertheless I wouldn't miss any IE features, but then again I'm an anti m$ fascist by genetics. ;-)
g