On Mon, Apr 25, 2005 at 01:26:57PM +0200, Jens Frank wrote:
On Mon, Apr 25, 2005 at 06:17:46AM -0400, Jimmy Wales wrote:
The board queue is overwhelmed with SPAM. Would it be possible to route mail to the otrs board queue through spamassassin first, with the parameters set fairly aggressively?
The ideal solution might involve an autoresponder as well. If Spam assassin thinks something to that queue is spam, we autorespond to warn the person that we've discarded it and please try again (perhaps by sending it directly to me with wikipedia in the subject line for example).
We have a spam filter already, I'll tune it to catch those messages.
I checked some queues and found that spam is moved manually to the "Probably Spam" queue. Please don't.
Incoming mail is run through spamassassin. If it is considered spam, it is tagged as "----SPAM----" in the subject. It is still forwarded to OTRS. There, a job runs every 5 minutes and moves mail marked as ----SPAM---- to the "Probably Spam" queue. You don't need to handle these mails, just ignore them.
Spam that is not caught by spamassassin should be moved to the "Junk" queue. I frequently check that queue and train spamassassin's bayesian filter using the mails in there.
Mail in the "Probably Spam" and "Junk" queues gets deleted after 1 week.
In the last week, 230 Mails were automatically marked as "Spam", 30 were sent to "Junk".
Regards,
jens