Jason Richey wrote:
Bad news on Geoffrin... I called Penguin and talked to one of their tech support guys. Basically, they can't make the thing work. The technical guy (Aaron) said that he doesn't know what's going to happen with THAT server next. He said that he was going to hand it off to our sales rep, and that I would receive a call from him (hopefully) within a couple of hours. No call. So, I'll call them again in the morning. I imagine that the sales rep will be offering a replacement server (and maybe something for our trouble), or a refund.
Any thoughts on what I should be saying when I talk to the rep? What do we want? What will we settle for?
They could paint it yellow. :-)
From today's A Word A Day mailing list:
resistentialism
The theory that inanimate objects demonstrate hostile behavior against us.
Replacement is no doubt appropriate since the need for it is undoubtedly there.
Ec