On Wed, Aug 1, 2018 at 2:03 PM, Pine W wiki.pine@gmail.com wrote:
Hi Gergo,
I understand that it might take 2 hours to complete a priority X task that has been open for 2 years, but depending on the definition of "high" priority, it seems to me that the median high priority task should be open for fewer than 2 years.
Maybe this is a complex enough topic that it would be better discussed during one of the regular technology office hours. Do you have a suggestion about which office hour would be most appropriate, if you think that an office hour would be a good venue for a discussion?
It is also not completely obvious, but useful to remember, that phabricator.wikimedia.org is a shared service used by many organizations, teams, and individuals participating in the Wikimedia movement's technical spaces. This in turn means that there is no canonical workflow, no single 'owner' of determining process and procedure, and no simple way to measure trends.
Any patterns that any of us think we see in global aggregate numbers such as those in this report should be taken with a whole handful of salt rather than just a pinch. :) Think of this report the same way you would think of a report by GitLab, BitBucket, or GitHub about activity across all of their hosted projects and tracking boards.
Bryan