"Andrew "FastLizard4" Adams" fastlizard4@gmail.com wrote:
[...]
Is there anything that can be done about this, or should I just advise the users to switch to an alternate email provider?
The problem essentially is that someone signs up for mailing lists/notifications/etc. and when they no longer want to re- ceive the mails, figuring out how to unsubscribe/disable is so much work compared to hitting the "This is spam!" button and mumbling "fuck you". Each time they reach a critical mass, Hotmail and others consider us spammers.
I think that our technical processes are streamlined enough that there is no significant potential to improve the situa- tion on our side. So I'd propose that this is solved at a managerial level -- have someone brassy from WMF promise to Microsoft that we will not send spam from mchenry & Co. and, if otherwise, we have a 24/7 ops team on call to deal with that, and Microsoft in return whitelists the hosts. The same applies to Yahoo!, Google et al. of course.
Tim