On Sat, Aug 12, 2006 at 11:27:21AM +0200, Steve Bennett wrote:
On 8/12/06, Warhog (aja Julian Fleischer) mediazilla@warhog.net wrote:
But that does not change the fact that you have to learn it, as you have to learn how to use a screwdriver.
The less time it takes to learn how to use something, and the less learning required to be productive, the happier everyone is. "Learning how to use a tool" is a kind of last resort. "We tried to make it intuitive. We tried to make the process simpler. We did everything. Unfortunately it's just such a complicated domain, even our awesome intuitive tool still takes about half an hour to learn to use."
Ever "learn how to use Powerpoint"? A touchscreen information point? A book? MacDonalds? Ebay? etc etc etc. Insisting that people "learn how to use" your product is usually a combination of arrogance and laziness.
I'm going to have to fall back on "if you insist" here, even though someone will probably point it out as further evidence of my 'attitude'.
So be it.
Cheers, -- jra