Andre Klapper wrote:
being WMF's new "bug wrangler" I would like to improve documentation on bug management/triaging in order to make it easier to get involved and understand how things work. As a side effect it will also help myself in understanding things better. :)
It's never been very clear who the primary audience of Bugzilla is (or whether there even is a "primary" audience of Bugzilla). I think it will be difficult to write good documentation if you don't know whether your audience is primarily developers, primarily end-users, or some mixture.
I mention this because, for example, it may not be a great use of time to make bug filing documentation simpler if the real end goal is to have most end-users not use Bugzilla. There are further thoughts on this here: https://bugzilla.wikimedia.org/show_bug.cgi?id=27852.
That said, bug management is mostly distinct from bug filing. Your post to the village pump seems to encompass both, but I'm not sure if you're actually planning on trying to tackle both right now. (Your mailing list post seems to focus more on bug management/triaging.)
Current content feels inconsistent and scattered across several wikis, plus after reorganizing I'd like to extend it with some pages I consider useful (e.g. starting a proper Triage Guide, and a page listing URLs of upstream bugtrackers).
Sounds like a typical wiki content evolution. :-) The pages could all definitely use some love. Thanks for volunteering!
My (old but still valid) proposal is available at https://en.wikipedia.org/wiki/Wikipedia:Village_pump_%28technical%29/Archive... 00#Improving_Documentation_on_Handling_Bug_Reports
This previous wiki post looks pretty good. It's very thorough and caught most of the pages that I thought of off-hand when I read your subject line.
I agree with Siebrand that you should use MediaWiki.org or Meta-Wiki for work like this. I'd also strongly recommend not deleting old pages (or old page titles). Redirects are cheap and are vastly more useful to readers.
MZMcBride