I think we can draw some inspiration from Mozilla's use of Bugzilla and particular the format they are encourage users when submitting a bugreport:
1) Steps to reproduce 2) Expected result 3) Actual result 4) Reproducible (by bugreporter): always / sometimes 5) Version information, extensions installed, database used (this information is dependent on the skill level of the bugreporter and maybe we can add make this information easily retrievable if it's current not easy to determine.
So maybe we can paste these 5 steps (or something similar) in the initial form used to file a bugreport.
This would increase the quality of bugreports and make it easier for bug triaging.
On Sun, Feb 13, 2011 at 8:28 PM, MZMcBride z@mzmcbride.com wrote:
Mark A. Hershberger wrote:
Perhaps we could recruit some people from the he.wikipedia.org community
to
take problems reported (via the localized interface?) and reproduce
them or
act as a "translator" between developers and bug reporters?
There is already some infrastructure for this kind of idea: https://lists.wikimedia.org/mailman/listinfo/wikitech-ambassadors
I didn't know about this mailing list until a few days ago, but it's a start in building the bridge between MediaWiki development and (power-)users.
MZMcBride
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