On Tue, Apr 15, 2014 at 11:23 AM, David Gerard dgerard@gmail.com wrote:
We don't have a powerful/easy to use/not annoying/privacy-respecting
survey
tool that can do side-by-side comparisons. This is why the feature was launched using Beta Features for five months first. Putting out in opt-in mode and gathering feedback via the channels we have now is the most efficient way to make a change that doesn't have a big WMF team assigned
to
like Multimedia or VisualEditor. When it comes to using a survey to catch problems early and gauging preferences, a survey still very much suffers from the self-selection
bias
that all opt-in options have. It's just the name of the game. When you
move
something from opt-in to opt-out you reach a wider audience and encounter new complaints/questions/bugs.
... so the answer to "what user testing did you do, where are the user test results" is "we didn't"?
A survey and a user test are not the same thing. "User test" is also slightly too generic for me to understand what you're asking. Are you asking if we did scripted usability tests? Or are you asking if we ran an A/B test with users?