With the impending Bugzilla 4 release, I would like to take some time in setting up the test instance to perhaps play with some of these options to see if we can tweak it into being more useful to everyone.
BZ4 is coming? Cool. You can't *imagine* how happy I'd be to help with that project, Chad. :-)
BZ3 can suck, but a couple of custom implementations of it (RH and SuSE Novell's are, I think, the ones I'm thinking of) showed that it could be implemented *well* if you put the work into it...
Cheers, -- jra