On Wed, Feb 20, 2013 at 9:59 AM, Sumana Harihareswara sumanah@wikimedia.org wrote:
Brian, would you take a look at https://www.mediawiki.org/wiki/How_to_report_a_bug and maybe update it to clarify what sorts of information to try to hold on to for debugging purposes?
What sort of debugging information is useful depends on the situation. In most cases the type of information I mentioned would be overkill.
A little gratitude to someone trying to help you fix a problem wouldn't go amiss...
We appreciate the bug report, we just can't do anything about it without more information. To give a (not entirely fair) comparison, imagine someone posted on your talk page that there was a spelling error on Wikipedia. I assume you would respond to such a report with "where?", it wouldn't be because you're ungrateful that you respond like that, but simply that you cannot fix the issue without more information (Wikipedia is a big place). The situation here is somewhat similar. We're grateful for the report, but would need more information before we can do anything about it.
--bawolff