At least we agree that there is a design problem here.
I think blaming users/customers tends to cause unnecessary drama and drive people away. Yes, I should have read the prompts more carefully and checked that I was copying offline what I thought I was copying, which was the wrong version. However, my position is that a user shouldn't be placed in this position in the first instance.
In any case, perhaps we can return to the subject of how to create a better, friendly, more fault-tolerant user experience.
Pine
Pine
*This is an Encyclopedia* https://www.wikipedia.org/
*One gateway to the wide garden of knowledge, where lies The deep rock of our past, in which we must delve The well of our future,The clear water we must leave untainted for those who come after us,The fertile earth, in which truth may grow in bright places, tended by many hands,And the broad fall of sunshine, warming our first steps toward knowing how much we do not know.*
*—Catherine Munro*
On Sun, Nov 16, 2014 at 3:22 PM, Alex Monk krenair@gmail.com wrote:
On 16 November 2014 22:36, Pine W wiki.pine@gmail.com wrote:
I was looking in the wrong place for my text, and I copied the wrong portion of text in my haste to save it. The text is now permanently gone.
On 16 November 2014 22:58, Zack Weinberg zackw@cmu.edu wrote:
On Sun, Nov 16, 2014 at 5:53 PM, Alex Monk krenair@gmail.com wrote:
It sounds like the data loss here was purely due to user error, David.
Don't blame the victim.
What is this nonsense? It was clearly user error, not the fault of the software.
On 16 November 2014 23:03, Pine W wiki.pine@gmail.com wrote:
How would you feel if someone told you that after you volunteered two hours
of your time and had all your work disappear that it was your fault?
Well to be honest I'd think of myself as pretty stupid for leaving two hours worth of work without saving it anywhere safe, but at least I would be able to see that it was my own fault and that the software had returned everything that was needed, making it just a user experience issue rather than a data-loss-major-high-priority bug. _______________________________________________ Wikitech-l mailing list Wikitech-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikitech-l